For boutique wedding venues spending too much time in their inbox

Stop losing couples to the venue down the road that replies first.

Novi drafts replies to every inquiry. You review, you send, you decide when she's earned autopilot. Book 25% more tours on your calendar in 90 days, or you don't pay.

  • Setup in 10 minutes
  • Replies 24/7 on every channel
  • Keep your current CRM
White Barn inquiry from Maya & Jordan via The Knot, answered by Novi in 2 minutes and booked as a Thursday 6:00 PM venue tour
Example: a Saturday-night inquiry, answered in four minutes.

These boutique wedding
venues are
already answering couples
with Novi.

  • Lowndes Grove
  • King Family Vineyards
  • William Aiken House
  • American Theater
  • Tiffin Farm
  • Avonlea Farms
  • Parcel 32
  • The Virginia Cliffe Inn

Syncs with your CRM

  • Tripleseat
  • HoneyBook
  • Perfect Venue
  • Event Temple
barn wedding reception with hanging florals

Every hour an inquiry sits in your inbox, a couple is booking a tour somewhere else.

11 hrs

Average venue reply time

5 min

Novi's reply time

The average venue takes 11 hours to reply. By then the couple has booked visits at two other venues and your Knot inquiry has gone cold.

Novi answers every inquiry within 5 minutes in your voice and books the tour. If your tour rate doesn't increase at least 25% in 90 days, you don't pay.

3 Steps to More Tours
on Your Calendar

  1. Set Up Novi in 10 Minutes

    Novi reads your website, sales brochure, FAQ, and past inquiry emails, then your coordinator approves the rules she follows.

  2. Novi Answers Every Inquiry

    She replies on every channel, day or night, and a 5-minute reply makes a couple 21x more likely to qualify.

  3. Novi Books the Tour

    She checks the date, guest count, and budget, then books the tour onto your live calendar. She follows up gently until the couple decides.

Built for

  • You're an independent boutique wedding venue.
  • You're hosting 25 or more weddings a year.
  • You're paying The Knot, WeddingWire, Google or Meta to bring in couples.
  • You want your coordinator out of the inbox at midnight.

Who it's not for

  • Your venue belongs to a hotel chain.
  • You host fewer than 25 weddings a year.
  • You already answer every inquiry within 5 minutes, nights and weekends included.
  • You want software to replace your event manager. Novi makes her a superstar.

Novi was built for boutique wedding venues. Nothing else.

  • You hold the switch:Draft mode until you trust her, Autopilot when you do.

  • Every reply matches your venue:Novi quotes only your approved offers and the open dates on your calendar.

  • Couples hear your voice:Novi learns from your past emails and the rules you approve.

  • You keep your CRM:Novi syncs with Tripleseat, HoneyBook, Perfect Venue, and Event Temple.

Frequently Asked Questions

Does Novi reply to couples on her own?

Not until you tell her to. Novi starts in Draft Mode: she writes every reply, your coordinator reviews and sends with one click. When the drafts stop needing edits, you flip on Autopilot and Novi replies within 5 minutes, around the clock. You can flip back to Draft Mode anytime, for all inquiries or just the tricky ones.

What does "more tours in 90 days or you don't pay" mean?

Your first month is free if Novi doesn't raise your inquiry-to-tour rate. We benchmark against your 90 days before Novi, so it's your numbers, not ours. Draft Mode counts: a reply you send in 10 minutes still beats the venue that took 11 hours.

How does Novi keep pricing and dates accurate?

Novi only quotes from the offers your team approves and the dates on your live calendar. Anything outside that, she hands to your coordinator with the full thread.

Will couples know they're talking to an AI?

Yes. Novi tells any couple who asks, then hands the conversation to your team. Most couples just care that someone answered accurately at 10pm.

What happens to my coordinator?

She stops answering "do you allow sparklers" for the 400th time and spends her day giving tours and closing weddings. She's the hero, and she's still the one who decides what Novi sends. Novi is the assistant who never sleeps.

Which channels does Novi cover?

Email, text, WhatsApp, Instagram DMs, your website form, plus inquiries from The Knot, WeddingWire, and Zola. One inbox, every inquiry, every hour.

How long does setup take?

Ten minutes to connect, then one calibration call to tune Novi to your venue's voice and rules. You're in Draft Mode before your next inquiry comes in.

How much does Novi cost?

Pricing scales with how many weddings you host each year. Month to month, cancel any time, and Founding Venue cohort members lock in 50% off their first year.

More tours in 90 days or you don't pay. Invites are limited.

Novi drafts every reply in your voice. You send them until you're ready to let her send them for you, within 5 minutes, while your team is on-site running Saturday's wedding.

Novela